Shipping Info
Your order will be shipped within two business days. All orders ship using USPS Priority Mail.
Return Policy
A Perfect Game will exchange or refund merchandise purchased through our retail store or website within 30 days of product receipt when accompanied by the original sales receipt and in new, unused condition. Refunds will be issued as follows: Credit Card - Store credit or credit issued to same credit card. Check - Store credit or Cash if less than $200 and the original purchase was more than 14 days from date of return. Otherwise, a check is issued from the bookkeeper within 30 days of product return. Cash - Store credit or Cash if less than $200 and the original purchase was within 30 days of product receipt.
Original sales receipt can also be the shipping invoice or internet screen printout. Store Credit is not redeemable for cash and will not be replaced or honored for payment is lost or stolen. Gift Certificates or Gift Cards will not be replaced or honored for payment if lost or stolen.
All return shipping charges must be prepaid (C.O.D.s will not be accepted). All claims for shortages must be made within 10 days of product receipt.
Exceptions and Exclusions
A Perfect Game reserves the right to limit or refuse the return of certain merchandise, including special or custom orders, assembled or altered components, personalized items and media (e.g., books, video, software, etc.) Free goods, received as part of a promotional offers or a sale, are not eligible for exchange or return. Used merchandise may also be refused.
Warranty/Defective Returns
Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers’ products, or may be found on their respective website. A defective product may be returned while under the manufacturer’s warranty period. Please contact A Perfect Game prior to returning any merchandise for warranty or defective consideration, except bats.
Typographical Errors
We try to avoid errors in pricing and product information but mistakes may occur. We reserve the right to correct errors. We apologize for any inconvenience.